Me: Allo, law sama7t 3ayza a3mel order, wa7ed pizza large cheese lover stuffed crust
CS Rep: 7ader ya fandem, el talab hayewsal fi khelal 45 de2ee2a isa
Me: Allo, ana kont 3amalt order mn 7awali sa3a wi lesa mawselsh, howa el order tele3?
CS Rep: Aywa ya faden da ba2ali nos sa3a, zamano 3ala wosool
Me: Ana kont talabt pizza mn aktar mn sa3a wi nos wel akl magash, msh hafdal a3da mestaneya tool el leel ya3ny? law el talab matle3sh law sama7t elgheeh
CS Rep: Ya fandem walahi tele3 mn aktar mn nos sa3a
Me: Tab wi feen kol da? matkalemooh shofooh feen, momken yekoon mat masalan aw tah aw ay 7aga
CS Rep: 7ader ya fandem 5 da2aye2 wel akl yekoon 3and 7adretek
Me: Ana kont 3amla order mn sa3ten, wi ana khalas msh 3ayza el order da, law el akl geh ana msh hakhdo khalas fa kalemo el ragel 2ololo maygeesh da law howa aslan kharag
CS Rep: Ya fandem el tayar 3amal 7adsa fi 3arabeya khabateto wi e7na ba3atna wa7ed tany bel akl wi 7adretek hate2feli tela2i el order 3andek
Me: Tab el sa3a delwa2ti 12:20.. law gat 12:25 wi howa msh hena msh hakhod menko 7aga
12:40am the food arrives, of course zay el kalb khadto because I was dead hungry and they made me pay for it and didnt even send a complimentary piece of crap enshala 7ata gazaraya!
New York City, USA
Me: Hello, I would like to order this dress with code abcdefg
CS Rep: Sure M'aam, what is the address?
Me: bla bla bla, mailbox # 123abc
CS Rep: The order will take 10 days to arrive to the mailbox
Me: Sure, thanks
After 15 days
Me: Hello, I had ordered a dress and the 10 days of delivery have passed and I havent received it yet.
CS Rep: Is the address bla bla bla to mailbox #123abc?
Me: No, its #123abb.. DOUBLE B
CS Rep: I'm so sorry M'aam but this is the info we have been provided via our website, it seems you made a mistake.
Me: Oh! Its ok then, it's my fault
CS Rep: M'aam you have 2 options right now, either we give you a full refund to your credit card or we send you the dress again to the correct address but it will take another 10 days to arrive.
Me: So you will either give me back me money or send me another dress for free?
CS Rep: That's correct M'aam
Me: But why?
CS Rep: Why what?
Me: Why would u do that? I gave you a wrong address
CS Rep: M'aam this is the policy of our company, the customer is always right, it's your right to full reimbursement.
Me: Aha.. I still don't get it but fine, I'll take the money back please.
Ya3ny eh ya3ny 3ayzeen yedooni feloosi aw yeb3atooli fostan tany? LEH! howa gara eh fel donya? Tab3an lazem afdal as2alha mara wi etneen wi talata LEH? Akeed fi 7aga wara el mawdoo3 da.. Hayed7ako 3alaya we yedafa3ooni tamano mareten tab3an! "No M'aam we won't, this delivery is free of charge" KADABA FI ASL WESHEK.. ya3ny eh ya3ny free of charge? Di kelma ana ma3rafhash! Matenta2ihash tany!
See, Egyptians panic when they are treated with respect like normal human beings. E7na msh met3awedeen 3ala enena net3amel zay el baniadmeen, wi khalas ta2aqlamna 3ala en malnash ay 7o2oo2 fi ay 7aga fa lama mara wa7da yegelna 7aga basita benhaneg!